Services

Agent Availability Microservice for Five9

Real-Time Efficiency for Your Contact Center

 

Our custom-built microservice for Five9 ensures real-time visibility into agent availability, improving scheduling and response times. Leverage this innovative tool to optimize your contact center operations.

Key Features:

• Provides an endpoint for call platforms like Ringba to check if Agents are available to take calls on the Five9 Call Center platform.

Discover How We Can Enhance Your Contact Center