Managed Agent Availability Bridge — Monthly

Ongoing managed service: $199/month.

New implementations begin with a $299 one-time paid pilot. After a successful pilot, the Managed Agent Availability Bridge continues as a recurring monthly service.

CloudTech lets Ringba check real-time RingCentral RingCX or Five9 queue status before a paid live transfer is sent.

Managed service includes

• Queue and routing-rule mapping
• RingCX or Five9 API integration
• Authentication and token renewal
• Endpoint hosting and monitoring
• Production monitoring and ongoing support

Final scope is confirmed during the Paid Call Waste Review.

Request a 15-Minute Paid Call Waste Review

View service details and the Five9 case study.